The compliance checklist

Each referral has a checklist of what's needed before it's complete. You'll find it on the referral's Compliance tab, titled Steps before Complete.

Steps on every referral

• W-9 Sent To Receiving Brokerage
• Executed Referral Agreement Attached (ticked for you when everyone signs)
• Closing Settlement Statement / Referral Fee Logged
• Referral Fee Payment Received (always required)

Tick a step when it's done. The first three start optional; choose Require to make one required on that referral. Add your own steps with Add Item.

Your default checklist

To add the same steps to every new referral, go to Settings → Referrals & Documents → Default Compliance Checklist. Use Starter List adds a common set to start from, and each item can be Required or Optional.